Welcome to IMS Support Services
Supporting you at every step — personalised care for your independence, connection and wellbeing.
Welcome to IMS Support Services — a trusted, community‑focused provider delivering flexible, person‑centred support tailored to your needs. Whether you’re seeking day‑to‑day assistance, clinical nursing care, transport support, or help accessing funded services, our experienced team is here to help you live safely, independently and with dignity.
We support participants under a range of funding streams — including the Transport Accident Commission (TAC), Support at Home Program / Home Care Packages, Department of Veterans’ Affairs (DVA), and the National Disability Insurance Scheme (NDIS) — ensuring everyone can access the services they need, regardless of their individual situation. NDIS Quality and Safeguards Commission+2My Aged Care+2
What We Offer
Household Services & Attendant Care — Help with personal care, meal preparation, cleaning, laundry, and other day‑to‑day tasks to make your home safe and comfortable.
Support at Home & Community Nursing — Skilled nursing care at home, wound care, medication assistance, health monitoring and post‑hospital support.
Transport & Community Access — Safe and reliable transport for appointments, social activities, community outings, or essential travel.
Community Participation & Social Connection — Support to join social, educational or recreational activities and stay connected with the community.
Positive Behaviour & Wellbeing Support — Person‑centred strategies to support mental health, manage behaviours, and promote emotional wellbeing.
Support Coordination & Funding Navigation — Helping you make the most of your funding (TAC, DVA, Support at Home, NDIS). We’ll guide you through the process, connect you with the right supports, and coordinate services that reflect your needs and goals.
At IMS, our mission is to deliver compassionate, reliable and high-quality support — with respect, dignity, and flexibility at the heart of everything we do.
Why Choose Us
Local and community‑driven, with staff who care deeply about supporting individuals to live meaningful lives.
Experienced in working across multiple funding programs, ensuring smooth access to services whether you’re under TAC, DVA, Support at Home or NDIS.
Dedicated to person‑centred, flexible support tailored to your individual goals, preferences and lifestyle.
Committed to building trust, respect and strong relationships with participants, families and support networks.