Positive Behaviour Management
Supporting safer, calmer environments through understanding, respect, and proactive strategies.
At IMS Support Services, we take a compassionate, person-centred approach to Positive Behaviour Management. Our focus is on understanding the underlying causes of behaviours, building trust, and creating supportive environments where participants feel safe, respected, and empowered. Every person deserves to be understood—not judged—and our team is committed to delivering support that values dignity, choice, and autonomy.
We work closely with participants, families, and support networks to identify strengths, triggers, goals, and communication needs. Through tailored strategies, skill-building, routines, and consistent support, we help reduce stress, increase stability, and encourage positive engagement. Our approach aligns with best-practice NDIS guidelines and prioritises least-restrictive, proactive methods that promote wellbeing and independence.
Our trained staff are experienced in providing calm, structured support across a range of environments—including homes, community settings, and supported accommodation. We help participants build emotional regulation skills, improve daily routines, and develop confidence in managing challenges.
At IMS, we believe positive behaviour support is about creating opportunities for growth. We’re here to help each person feel understood, supported, and empowered to thrive.
