Support Coordination

Helping you navigate the NDIS, understand your plan, and connect with the right supports.

At IMS Support Services, our Support Coordination team works alongside you to help you make the most of your NDIS plan. We understand that navigating the NDIS can feel overwhelming, so we’re here to simplify the process, build your confidence, and ensure you feel in control of your supports. Our goal is to empower you to make informed decisions, exercise choice and control, and achieve the outcomes that matter most to you.

We take the time to understand your goals, your strengths, and your support needs. From connecting you with service providers to helping you understand your funding, managing challenges, and building your own capacity, we provide guidance every step of the way. Our coordinators are experienced in supporting participants with a wide range of needs, including those requiring disability, psychosocial, forensic, and complex support.

We work collaboratively with your support network—including therapists, providers, housing services, and community organisations—to ensure your supports are well coordinated, effective, and aligned with your goals. If difficulties arise, we advocate on your behalf, help problem-solve, and ensure you continue receiving the services you need.

At IMS Support Services, we are committed to delivering support coordination that is thorough, transparent, and person-centred. Your journey is unique, and we’re here to help you navigate it with confidence.

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