Feedback Form
You can also fill in a hard copy complaint form. Open the Word form available on this page. If the document opens in a ‘View only’ mode, you will have to ‘Enable editing’. The document is a Read only document so you should save it to your computer before filling it in.
To fill in the PDF form, click the grey fields after each heading and start typing. Move from one field to the next using your mouse or tab key.
We Value Your Feedback
We value your feedback, and would love for you to complete our form and have your voice be heard.
Your feedback ensures that we can continue to improve our services to meet the needs of those we support.
You can contact us about a complaint here:
- Call the IMSSS office on
1300 680 782
- Email IMSSS at [email protected]
- Complete the feedback form on this page.
Three ways to provide us with feedback:
- Feedback – You can provide positive feedback about our services or staff.
- Complaints – If you are making a complaint please describe the event(s) that you want to notify us of. We need to know what happened, where it happened and who was involved. Please give us dates and other details you can remember.
- Suggestions – You can provide us suggestions, ideas, and things we could change or add, to improve our services.
If you are uncomfortable talking to us about a complaint, you can contact the following: