Why Choose IMS Support Services
Experience, compassion and flexibility, real support designed around you.
At IMS Support Services, we believe good care is more than just ticking boxes — it’s about building trust, listening to you, and delivering support that respects your choices and dignity. Our team is experienced and dedicated, offering personalised care that adapts with your needs, no matter your situation or funding source.
Person‑centred & Flexible Support
We understand every person’s journey is different. That’s why we tailor our services — from household support and attendant care to transport, community access, nursing, and coordination — to fit your lifestyle, goals and day-to-day needs. Whether you’re funded under the Transport Accident Commission (TAC), Department of Veterans’ Affairs (DVA), My Aged Care / Support at Home, or other support stream, we adapt our care so you get what works for you.
Experienced, Caring and Local Team
Our support staff bring both professional training and genuine compassion to their work. They understand the importance of respect, reliability and empathy. Being locally based, we know our community — so we’re better placed to respond quickly, build meaningful relationships, and provide support with continuity and consistency.
Comprehensive Services — All in One Place
From personal care and household tasks to transport assistance, community participation, clinical nursing and support coordination — IMS offers a full suite of services. This means you or your loved one don’t have to manage multiple providers. Everything you need is coordinated under one supportive and caring organisation.
Your Choice, Your Control
We believe you should always be in charge of your supports. You choose the services, the times, and the pace. Our job is to listen, offer options, and help you build a support plan that empowers you, respects your preferences, and evolves as your needs change.